Tuesday, 28 April 2020

POPULAR HUMBERSTON HOLIDAY PARK WILL REMAIN CLOSED THROUGHOUT MAY

Thorpe Park - coronavirus shutdown continues

SHUTDOWN at the popular Thorpe Park holiday site in Humberston will continue at least until the end of next month.

This was confirmed in a statement issued today by its operator, Haven Holidays.

The statement  reads as follows:

"At Haven we pride ourselves on providing millions of families with holidays on the Great British coast each year. 

"Sadly, this year we have only been able to welcome a fraction of these to our parks due to the serious Coronavirus situation.

"The Coronavirus continues to affect the lives of each and every one of us – from our guests to our owners to our teams. 

"As we continue to follow the direction provided by the Government it is now clear we will be unable to offer the usual Haven experience for a longer period of time, and so we have taken the decision to temporarily extend the closure of all our parks. 

"Our parks will remain closed until Sunday May 31, 2020.

"This, we are sure you understand, is totally beyond our control. and we are really sorry for the disappointment caused to anyone who was looking forward to their coastal break." 

The only birdies on the golf course will be ones like this wheatear

The statement continues: "If you have an affected break, we will be in contact with you directly via email and will offer you the following options: 

* Change your date to another break in 2020 or 2021 and receive a £50 Food and Beverage voucher to spend on park. Not sure when you'd like to go - that's fine. We'll transfer your funds into a holding account for you to use when you're ready, PLUS you'll still receive the £50 Food and Beverage voucher to spend on Park.

* A full refund: We will be working through all affected breaks in arrival date order. We would like to thank everyone for their patience whilst we work through this as quickly as we can.

"We are contacting all guests with affected breaks, offering a number of options as we need to change their booking. We have been in contact with all guests who have affected breaks up until 14 May 2020. 

"We are now contacting everyone who has a break booked between 15 May – 31 May 2020.

"We trust you appreciate that we are all working in extreme and unprecedented times and because of this the Haven team is working remotely. 

"We are receiving high levels of inbound calls and emails as well as social media messages and we are doing our very best to respond as quickly as we can. 

"This decision has been made with the safety and security of our guests, owners and teams as our number one priority.

"We will be back up and running as soon as we are able and look forward to welcoming everyone back to enjoy a Haven holiday."

The Humberston holiday park is also something of a nature reserve



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