MP Melanie Onn warns on 'long way to go' before normal services resumes on mail delivery to homes

                                                                

MP Melanie Onn hears about the pressures during her visit to the sorting office in Grimsby (photo: Melanie Onn/ Facebook)

GRIMSBY and Cleethorpes MP Melanie Onn says "solid work" is being done to normalise  mail deliveries to homes in her constituency but cautions that "there is still a long way to go".

The MP was speaking in the wake of numerous concerns expressed by both residents and posties about issues ranging from delays to pressure on staff.

Earlier this year, it prompted her to pay a fact-finding visit to the sorting office in Fotherby Street, Grimsby, to learn about the pinch points from members of staff.

 Ms Onn has also raised her concerns in the Commons where she said: "My understanding is that letters must not be treated less favourably than parcels, but that is happening at the moment through internal Royal Mail targets. 

"That is the case at the sorting office in Grimsby, where a tracked-first policy is in place, meaning that parcels take priority, while letters and non-tracked mail are not prioritised. 

"First and second-class cards and letters are left sitting in frames for days and weeks."

She continued: "Route revisions are also an issue for posties, some of whom regularly walk 30,000 to 40,000 steps a day. 

"That is causing exhaustion, injury and illness. 

" What will the Government do to force Ofcom to take action that will get things moving and change a policy that leaves people’s letters sat in their frames for days?"

The discussion also saw a contribution from Brigg and Immingham MP Martin Vickers who said:"Constituents who have lodged complaints  are receiving messages that say that deliveries in parts of the DN31-DN37 postcodes are being disrupted due to resourcing issues."

He added: "Pressure on staffing resources  is an acceptable reason in the short term, but not in the long term."